Shipping Policy

We are committed to delivering your order accurately, in good condition, and on time. This Shipping Policy outlines how we handle the delivery process for all orders placed on our website.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment is successfully received.

  • Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Time

We offer various shipping options based on your location and selected shipping method at checkout:

  • Standard Shipping: 7–14 business days

  • Expedited Shipping (if available): 4–7 business days

  • International Shipping: 10–21 business days (subject to customs clearance)

Please note: Estimated delivery times may vary depending on the destination, customs delays, and shipping carrier performance.

3. Shipping Charges

Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order. In some cases, free shipping may be offered as part of promotional campaigns.

4. Shipment Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • You can track your order status using the tracking link provided.

5. Customs, Duties & Taxes (For International Orders)

  • International shipments may be subject to customs fees, import duties, and taxes once they arrive in the destination country.

  • These charges must be paid by the recipient and are not included in the product price or shipping fee.

  • We are not responsible for delays caused by customs clearance.

6. Incorrect Address or Failed Delivery

  • Please ensure your shipping address is correct at the time of order placement.

  • If a package is returned due to an incorrect or incomplete address, we will contact you for address verification and re-shipment.

  • Additional shipping fees may apply for re-delivery.

7. Delivery Delays

While we aim to deliver orders on time, we are not liable for shipping delays caused by:

  • Natural disasters

  • Carrier delays

  • Customs clearance issues

  • Political or logistical disruptions

We will do our best to support you and keep you informed in such cases.

8. Lost or Damaged Shipments

If your package is lost in transit or arrives damaged, please contact our support team within 7 days of the expected delivery date with your order number and photos (if applicable). We will investigate and provide a resolution as soon as possible.

9. Order Cancellation or Changes

Once an order is placed, it enters processing and cannot be modified or canceled. Please double-check all details before submitting your order.

Need Help?

For any shipping-related queries or concerns, feel free to contact our support team: