Refunds & Returns

Thank you for shopping at trendorakart.com. We want you to be satisfied with your purchase. This Refund & Return Policy outlines the conditions for returns, refunds, and exchanges.

1. Return Eligibility

Customers may request a return within 15 days of receiving the product.

To be eligible for a return:

The item must be unused and in its original condition
The item must be returned in the original packaging
Proof of purchase or order confirmation is required

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

Gift cards
Downloadable or digital products
Personal care or hygiene items (if opened or used)
Final sale or clearance items

3. Refund Process

Once we receive and inspect your returned item:

We will notify you regarding approval or rejection of your refund
Approved refunds will be processed to the original payment method
Refunds may take 5–10 business days to appear depending on your payment provider

4. Exchanges

We only replace items if they are:

Defective
Damaged
Incorrectly shipped

If you need an exchange, contact us at:
nadaakash007@gmail.com

5. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Shipping costs are non-refundable.

6. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

Your order number
Photos of the item and packaging

Email: nadaakash007@gmail.com

7. Late or Missing Refunds

If you have not received your refund:

Check your bank account again
Contact your credit card provider
Contact your bank as processing times may vary

If you still need assistance, contact us at:
nadaakash007@gmail.com

8. Contact Information

NADA GROUP LLC
30 N Gould St #27251
Sheridan, WY 82801, USA
Email: nadaakash007@gmail.com